Shipping & Return

Processing & Shipping

At Haus of Beyouty, each order is carefully prepared to ensure quality and customer satisfaction.

Please allow:

• 3–7 business days for processing

• 2–5 business days for shipping after processing

Processing times may be extended during launches, holidays, sales, or high-volume periods.

Once your order has shipped, you will receive a tracking number via email.

Please ensure all shipping information is entered correctly at checkout. Haus of Beyouty is not responsible for orders shipped to incorrect addresses provided by the customer.

⸻

Lost or Stolen Packages

Haus of Beyouty is not responsible for lost, stolen, or delayed packages once they have been transferred to the shipping carrier.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.

⸻

Custom & Pre-Order Items

Custom, made-to-order, or pre-order items may require additional processing time. Estimated turnaround times will be provided within the product description when applicable.

⸻

Returns & Exchanges

Due to the nature of luxury hair products and beauty items, all sales are final.

For sanitary reasons, we do not offer refunds or exchanges on any opened, worn, altered, or used hair products.

If there is an issue with your order, please contact us within 48 hours of delivery at crownedbeyouty@gmail.com so we can review and assist accordingly.

⸻

Order Cancellations

Orders may only be canceled within 24 hours of purchase. Once processing has begun, orders cannot be canceled or modified.

⸻

Hair Care Recommendations

To maintain the longevity and quality of your extensions:

• Use sulfate-free products

• Store hair properly when not in use

• Brush/detangle gently

• Protect hair with satin or silk at night

Luxury hair requires luxury care.